Shipping policy
Fast Processing. Worldwide Delivery. Always Transparent.
1. Order Processing Time
At szgyqq, we know how exciting it is to find your dream outfit — and we want to get it to you as quickly as possible!
| Processing Detail | Information |
|---|---|
| Processing Time | We process and ship all orders within 2 business days of receiving them |
| Order Cut-off | Orders placed before 2:00 PM (local warehouse time) are often processed the same day |
| Peak Seasons | During major sales or holidays, processing may take up to 3 business days — we'll keep you updated |
| Confirmation | You'll receive a shipping confirmation email with tracking info as soon as your order leaves our warehouse |
📧 Note: Business days are Monday–Friday, excluding public holidays. Orders placed on Friday after 2:00 PM will begin processing on the following Monday.
2. Shipping Rates & Free Shipping
We keep shipping simple and transparent — no hidden fees, no surprises.
| Shipping Option | Condition | Fee | Delivery Time |
|---|---|---|---|
| Standard Shipping | Orders under $50.00 | Calculated at checkout | Varies by region |
| Free Standard Shipping | Orders $50.00 or more | FREE | Varies by region |
| Express Shipping | Any order amount | Calculated at checkout (priority rate) | Faster delivery (3–7 business days) |
✅ No promo code needed! Free shipping applies automatically when your cart total reaches $50.00 USD.
3. Delivery Times by Region
We ship to customers all over the world, and delivery times vary depending on your shipping address. Please see estimated transit times below (after your order has been processed and shipped) :
| Region / Country | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 7–12 Business Days | 3–5 Business Days |
| Canada | 10–15 Business Days | 5–8 Business Days |
| United Kingdom | 8–14 Business Days | 4–7 Business Days |
| Europe (DE, FR, IT, ES, etc.) | 8–14 Business Days | 4–7 Business Days |
| Australia & New Zealand | 10–15 Business Days | 5–8 Business Days |
| Southeast Asia (SG, MY, PH, etc.) | 6–10 Business Days | 3–5 Business Days |
| Middle East (UAE, SA, etc.) | 10–15 Business Days | 5–8 Business Days |
| Latin America | 12–20 Business Days | 6–10 Business Days |
| Other Regions | 10–20 Business Days | 5–10 Business Days |
⚠️ Please note: These are estimates provided by our shipping partners. Actual delivery may be affected by:
Public holidays and peak seasons
Extreme weather conditions
Customs clearance delays
While we always do our best to get your order to you as quickly as possible, szgyqq is not responsible for courier or customs delays. However, we will always assist you in tracking your package.
4. Order Tracking
Once your order is dispatched, you'll receive a Tracking Number via email.
| Tracking Info | Details |
|---|---|
| Where to Track | Visit our [Order Tracking] page or enter your tracking number on the carrier's website (e.g., USPS, DHL, FedEx, YunExpress, 4PX) |
| Update Time | Please allow 24–48 hours for tracking information to update after shipment |
| No Updates? | If tracking hasn't updated for more than 5 business days, contact us and we'll investigate with the carrier |